David Hereford
Founder & Chief Technical Officer
Leadership Through Experience
With over 15 years of hands-on experience in the computer repair industry, David Hereford founded Ashland City PC Repair in 2009 with a clear vision: provide honest, personal service that treats every customer like family. As Chief Technical Officer, David oversees all technical operations while maintaining the company's core philosophy of relationship-based service.
David's journey in technology began long before founding the company. His deep understanding of both hardware and software, combined with business acumen, allows him to lead a team that consistently delivers exceptional results. Under his leadership, Ashland City PC Repair has completed over 10,000 repairs while maintaining a 98% customer satisfaction rate.
Technical Expertise
- • CompTIA A+ Certified Technician
- • 15+ years in computer repair & diagnostics
- • Expert in business IT infrastructure
- • Specializes in complex data recovery
- • Advanced troubleshooting & optimization
- • Network security & implementation
Leadership & Vision
- • Founded company in 2009
- • Built team of certified specialists
- • Built customer-first service model
- • Created customer-first culture
- • Developed proprietary diagnostic systems
- • Mentors next generation of technicians
Philosophy on Service
"Technology should serve people, not frustrate them. That's why we built this company on the principle that once you're our customer, we're your tech team for life. No question is too small, no call is an interruption — that's what real service means. We charge for the major repairs, but helping with the minor stuff? That's just being neighborly."